Returns and change order

Returning our humic and / or fulvic acid products

If you wish to return an item, please do so within 14 working days after the product is received. A product can be returned if the product is unused and the product packaging is intact. Article must be well packed and sufficiently stamped. If returned article meets these conditions, the purchase amount will be paid. Shipping charges are not included in reimbursements. If the returned item does not satisfy the conditions above then unfortunately we will not be able to reimburse for the item.

As soon as we receive the returned item, the reimbursement procedure will begin. Your bank account will be credited within 30 working days. Reimbursements will only be paid on the same account number that was used to pay the order.
In the case of promotional action or offers, Health Solution reserves the right for additional use/return rules. Please contact us if you have any questions in regards to returns.

To modify your order

If after placing an order, you still need to modify it, then as soon as possible contact us at info@health-solution.eu. If your order has already been processed then unfortunately it can no longer be modified. If you decide to return the order, as it was too late to be modified, the shipping expenses will not be reimbursed. See “returns” for further information.